How to Return a Persian Rug
Your in-laws just gave you the most wonderful of gifts: a genuine Persian rug!
And it’s beautiful. It’s exquisitely made. It’s quite valuable.
But it’s just not your style. Or it’s not the right colors. Or it’s too big for your dining room or living room. Or you just don’t like it.
Can you take it back?
Yes, usually you can.
- If you’ve been given a Persian rug – the actual rug, not a gift certificate – find out where the rug came from and contact the dealer as soon as you can.
- Do not use the rug. If it’s been placed on the floor, roll it up carefully immediately. Read this blog and watch the included video to ensure you roll the rug correctly to avoid damage.
- You may – and understandably so – have an issue with returning it if the rug has become stained or very dirty. You may have to pay for the rug to be cleaned properly before the rug dealer will take the rug back. You also should be prepared to learn that the dealer won’t accept the rug as a return.
- If you don’t want a Persian rug at all, you can arrange for the rug’s cost to be returned to the person/people who gave it to you. In addition, the person who gave it to you also might receive a store credit instead of a refund.
- In fact, the dealer may insist that you be the one to receive the store credit, not the people who gave you the rug.
- If you never “liked” Persian rugs before and you now have a store credit to buy one, take your time. The dealer will be happy to take you by the hand and educate you on the history and beauty of these gorgeous rugs. You are bound to find a rug that you will love. Trust us on this.
If you ever decide to give a rug as a gift to someone, we’d like to suggest the following: if you really want to give the person an actual rug (instead of a gift certificate), let the dealer know this. Many dealers allow buyers to take a rug home to see if it will fit in a room, if it looks correct, and so on before buying. You may have to leave a deposit, but you can pick the rug up a couple of days before you wish to give it to someone and then return it a few days later, should the person not want it.
If you are in the market for a handmade rug, call 972-733-0400 to schedule an appointment or tour.