The following qualities define the best rug store in Dallas.
A Foundation of Trust
A respectable rug dealer will have a sterling reputation they are known for. This kind of positive recognition can only be created through years of providing exceptional service. In the rug industry, it is essential that the business has been passed down for generations. It takes years of experience to truly be an expert, which is why the family rug business is the model for the industry. An inherited background provides the best form of education for rug dealers.
Another mark of trust is not just a high star rating on Google, but also a good number of glowing written reviews. A five-star business on Google with few to no written reviews is suspicious and may indicate the ratings weren’t left by real customers. The rug buying process can be difficult and time-consuming, which makes an excellent shopping experience something that many customers want to share with other shoppers online.
When inexperienced individuals enter the rug business, their lack of education and experience affects the merchandise they sell. For example, they might add a rug to their inventory that is categorized incorrectly. The dealer was told the rug they stock is a Persian rug when it is really from China. Their lack of knowledge is passed to the rug shopper who also ends up buying that Chinese rug they believe is Persian. The new rug owner then takes their rug for appraisal and finds out they have purchased a less valuable rug than they thought that is also from a completely different country!
One of the advantages of dealing with a reliable and trustworthy dealer is that when you downsize or move, the rug merchant will allow you to trade your rug or consign it for maximum return on investment. The best rug store is the one you walk into and feel immediately comfortable. You know they are there to answer all your questions using decades of experience you can trust.
A Rug for Every Budget
No matter the amount you’re prepared to spend, the best rug store in Dallas carries options that will make your wallet happy. They carry both exquisite handmade and affordable machine-made rugs in a variety of quality levels and sizes. Whether handmade or machine-made, their rugs should come in high, medium, and economical quality. This means even the budget-conscious can often afford handmade pieces that will last much longer than machine-made.
Large Selection
The best rug stores in Dallas know that finding the right rug requires a large number of quality options. A sizable selection ensures the shopper sees the range of options available to them and lets them pick the rug that satisfies their design criteria and their wallet. The best dealers will have rugs in hundreds of color combinations, in a range of quality levels, materials, and sizes. Whether you need a Persian, Oriental, traditional, transitional, modern, or antique rug, the dealer should carry these and more. Many countries around the world should be represented in their inventory. While some showrooms carry only machine-made or only handmade rugs, showrooms with a large selection tend to carry both.
Experience
An experienced rug dealer has been working with and expanding their knowledge of fine rugs for decades. The rug industry is not one that can be entered successfully without experience. A well-versed dealer can tell you almost anything you would like to know about a rug just by glancing at it. They can discern the knot count, material, nature of the dyes, age, value, and more with a quick study of the rug in question. Their education also improves the quality of their inventory, as they only purchase the best examples of craftsmanship for the different price points.
Comprehensive Services
In the rug industry, there are typically two main forms of business- rug sales and rug services. The primary income for rug merchants comes from importing and selling fine rugs, while the main income for those who service rugs comes from cleaning and repairs.
One issue we see in the rug service industry is carpet cleaning or home cleaning services expanding their business to include rug cleaning. These crossover businesses are NOT rug cleaning experts. Unfortunately, when you entrust your precious rugs to these crossover businesses, your rugs are at high risk for machinery-induced damage, mold from improper drying procedures, and retainment of leftover soap which attracts dirt and dulls shine. Please keep this in mind when it is time to clean your rug- cheaper does NOT mean better.
Continuous Education
Customers who are educated on fine rugs make the best rug buyers. Rug dealers shouldn’t just sell fine rugs, they should be giving back to their communities. One of the best ways to do this is to offer continuous education. The simplest way to do this is to write blogs and newsletters that inform readers about the ins and outs of rug ownership. Once a rug is purchased, proper care is necessary to extend its life. It is the responsibility of the rug dealer to educate their customers on basic care and maintenance at the very least. Truly exceptional dealers will cover far more than just the fundamentals of ownership. Educational events and seminars are another way rug dealers can bring value to their customers. If you plan on shopping for fine rugs while traveling abroad, make sure to read our blog first.
They Support Artisans Around the World
Handmade rugs are sustainably produced by weavers from every corner of the earth. When you buy a rug from a rug dealer, you are giving back to these communities. A handmade rug can take months, or even years to make, and when you purchase one, you express your gratitude to the artist for their labor of love. Some of the most beautiful and popular rugs are made by weavers in Persia.
Final Thoughts
We all want the best when it comes to buying a rug. The qualities listed above embody Behnam Rugs and our values. Our 15,000 square foot rug gallery and cleaning center is home to THOUSANDS of one-of-a-kind rugs! Persian and Oriental rugs are our specialty, but you can also find hundreds of rugs from India, Pakistan, China, Turkey, Egypt, Afghanistan, and Nepal at our showroom.
We carry traditional, transitional, tribal, and modern rugs, as well as collectible antiques. Our rugs are constructed of time-honored classics such as wool and silk, as well as cost-effective cotton, viscose rayon, polyester, and more. Our vast selection provides access to hundreds of shades and color combinations, ensuring your rug will match your decor. For the budget-conscious, our machine-made collection comes in a variety of sizes that allow you to pick the perfect fit for your home.
Since 1978, Behnam Rugs has served the Dallas metroplex. Owner and rug expert Ben Tavakolian brought his knowledge of fine rugs and traditional Persian hand washing from the birthplace of the rug industry. For over 40 years, customers have trusted Behnam Rugs to bring generations of expertise, knowledge, and care to the rug community.
Not only does Behnam Rugs sell fine rugs, but we also take care of your rugs in the years to come. Behnam Rugs is unique- we are the only businesses in Dallas that offers both rug sales and rug services. The benefit of offering a comprehensive set of services as we do is that the continued care of your rug falls to a company you already know and trust.
Whether your rug needs to be professionally cleaned, or repaired by our rug masters, we’ve got your rugs covered for all the types of care and maintenance it will need throughout its life. We carry a range of rug padding as well, so you can leave our showroom with both the perfect rug and the right type and size of padding to provide safety and extend its life.
Every year, we appraise hundreds of rugs for estate planning, insurance, and identification purposes. We recommend getting any rugs recently purchased appraised immediately, as it is not uncommon for rugs to be misrepresented by untrustworthy sellers. If instantly addressed, sometimes these losses can be recouped.
Owning a rug is a learning experience.
Unlike many others in the rug business, Behnam Rugs does more than just sell, wash, and repair rugs- we also educate the community as often as possible. In the past, we’ve hosted several events and seminars that improve rug enthusiasts’ understanding of rug ownership and care. Some of our past seminar topics included “Rug, Dog, Wine,” “Rug Shopping Abroad,” and “Real or Fake? Value or Fraud?” “Estate Plan Your Rugs or Gamble with Your Assets” will be held when it is safe to meet again.
While these events are on hold due to current circumstances, we’ve made up for this by increasing the amount of information we share online. Our weekly blog covers everything from the basics of rug ownership, to shopping tips, to damage prevention and other informative topics. If you have a question about fine rugs, we guarantee you will find the answer by searching our blog. We are always here to answer questions about rugs, in fact, we encourage you to do so! Call 972-733-0400 with any questions you have and our experts will be happy to help.
When you shop at Behnam Rugs, you get the best that Dallas has to offer. We stand by our products and services 100% and guarantee your satisfaction. In fact, we’re so confident in our inventory, we allow you to take home any rug you’re interested in for a trial run to ensure it’s exactly what you want. If you’re not satisfied with how the rug looks in your home, bring it back to us in the same condition for absolutely no charge.
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