Robotic Vacuums are Not Rug Safe

It’s a tale as old as time- a customer brings their fine handmade rug in for repairs at Behnam Rugs because they believe their dog has chewed it. While this does happen, the more likely culprit is actually your vacuum cleaner, especially automatic robot vacuums. Robotic vacuums spell disaster for your precious rugs.

Rug Damage: How to Tell the Difference Between Pet Damage and Vacuum Damage

So, how can I tell if Spot chewed my rug or if the vacuum cleaner is to blame?

Well, when dogs chew on rugs, they typically remove whatever they have been chewing on completely, leaving a torn spot. Whereas robotic vacuums and vacuuming with a beater brush chews up the edges of your rug but leaves the damage without removing it.

These machines almost always damage the corners of a rug. They can’t tell a stray piece of yarn from handmade fringe, which is the first casualty when it comes to robotic vacuum damage. Still unsure if your dog is responsible for the damage or the vacuum? Check out the image below.

As you can see, the dog damage looks like someone hacked the edge off the rug with very dull scissors.…

Recently, a customer brought a fine Egyptian 100% silk rug in to Behnam Rugs that had been treated with chemicals to remove a pet stain as well as thrown in the washing machine.

The homeowners entrusted the care of their rug to their housekeeper who first used a carpet cleaning product to try and remove the stain and odor. When the first household cleaner did not remove the stain, she tried another, and another cleaner, layering chemicals deep into the rug’s pile.

When this did not work, she threw the rug into the washing machine, along with a few others for good measure, effectively ruining all but the rug brought in to us. The rugs experienced shrinkage, deep creases, and uneven borders.

Behnam Rugs is one of the only companies that utilize blocking to rectify shrinkage. After washing, we block the rug in a rectangular frame larger than the rug. When the rug is crooked or uneven, we use the frame to clamp and pull the uneven portion until it matches the rest of the rug. This is an effective process that requires us to create a frame especially for your rug, which most companies don’t bother to do.…

2019 Dallas Tornado Damage: Saving Your Rugs

Nearly two weeks after the devastating tornadoes hit we are still receiving calls about rugs trapped under debris. If you need an asset recovery assessment, we work with insurance to settle damaged rugs. As part of our service we do free evaluations and appraisals for your insurance company for damage due to the 2019 Dallas area tornadoes.

Behnam Rugs is sharing storm preparation tips to keep your fine rugs safe from damage in the future. Following these preventative measures will hopefully mean you don’t have to use home owner’s insurance to replace your rug.

The first thing you’ll want to do is roll up your rugs and put them somewhere at least 10 inches above the floor. If you live in a two story house, move the rugs upstairs.

If you can, store the rugs in a windowless room. Wrap the rugs in plastic for the time being (never keep your rugs in plastic for an extended period of time). Keep the rug vertical wherever you choose to store it, as other methods lead to creases.

Take photographs of all the things you own for insurance purposes. Behnam Rugs can evaluate your rug from a picture if it is trapped in your home.…

March 21st, 2020: POSTPONED: Estate Plan Your Rugs or Gamble with Your Assets 

Past Events

October 19th, 2019: Real or Fake? Fraud or Value?

Attendees learned how to spot rug fraud and found out the true value of their fine rugs.

Owner and rug expert Ben Tavakolian revealed the places most likely to scam you with a fake rug sale.

June 8th 2019: Rug, Dog, and Wine

Attendees learned about the differences between tufted and handmade rugs.

Ben Tavakolian expounded upon the reasons why dogs can spell trouble for your rug, what to do if and when they decide to mark their territory, and how to prevent future accidents.

March 16th 2019: Rug Shopping Abroad

Attendees learned what to buy and what not to buy.

Ben Tavakolian trained attendees on how to negotiate a better rug price abroad.

Behnam Rugs hosts events each quarter that are free to the public. The lecture series is composed of educational events that benefit attendees by sharing information on different rug-relevant topics.

Persian brunch is served and attendees enjoy food and beverages while owner and rug expert Ben Tavakolian shares his expertise. These learning experiences teach the public about rug ownership, rug shopping, rug maintenance and care, how to avoid scams, and most recently, how to integrate your fine handmade rugs into your estate plan.…

You can learn how to tell the difference between real silk and fake silk by reading our blog.

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